Goettl Air Conditioning is a family owned business that was started in 1932 by two brothers named Goettl who planted the seeds of great service and honest pricing on their goods and services. They have branched out from Phoenix and Tucson, Arizona to Las Vegas and Southern California.
A recent purchase of Goettl by a man named Ken Goodrich has caused a revitalization of the company, as in recent years Goettl had suffered a slowdown due to previous ownership by a national management company. Goodrich has brought life back into the company and revenue has shot through the roof as a result. Goodrich has emphasized the original service characteristics and he has instituted a customer maintenance program that has become very popular.
In a recent piece by BizJournals the story of Goettl’s acquisition of the family-owned HVAC company Walton’s Heating and Air, located in Southern California. The owner of Walton’s, Tod Longbrake stated that he has taken the company as far as possible in expansion and it was time for the company to grow beyond what he could do on his own.
Since Goettl and Walton’s has joined forces, Walton’s has had a ten-fold growth, as Longbrake has been made sales manager and field supervisor. Longbrake’s experience in HVAC has been invaluable for Goettl too, as their emphasis up to this point has been largely in the residential markets. With Longbrake’s experience and knowledge, there is more push to get into more commercial jobs.
Of course the presence of Walton’s in Southern California gives Goettle the opportunity to expand into the area as well. The Goettl Maintenance program is already a big hit there too, as it offers an annual checkup for heating and air units, a discount on parts and service, and emergency service even in seasonal situations. The maintenance service runs just $12 per month and it uncovers seemingly minor problems in the offseason that can be easily repaired, where in the hot summers technicians would not have the time to get to it.
Goettl handles every brand in existence and services them too. They rely on the already robust tradition of high-quality service, reliability, honesty and attention to detail. The company offers a 100 percent satisfaction guarantee in everything that they do, and they back it up too.
The technicians are trained to be courteous and to bend over backward to offer great service and polite consideration to customers at all times. Follow their Facebook page to know more.