Securus Technologies is a company that provides a wide array of products and services to the prisons industry. It was founded in 1986 and is based in Dallas, Texas. It has offices in other regions including Atlanta, Georgia, Carrolton, Texas, and Allen. They offer information management systems, detainee communications products, and parolee tracking devices. Securus employs more than a thousand people who are stationed at its offices around the country. Rick Smith is the chief executive officer of the company. He has held the role since 2008.
The company has invested hundreds of millions of dollars in acquisitions, patents, and developing new technologies over the years. Securus serves more than two thousand facilities in the US and Canada. The company recently unveiled their Wireless Containment solution that prevents illegal phones from accessing mobile networks. The company has acquired several companies including Telerus, Primonics, CellBlox, Guarded Exchange, and Jpay.
Securus released a list of comments that they had received from their clients at different correctional facilities a few months ago. The comments were compiled from thousands of emails and letters that were sent by members of law enforcement and prison officials who used Securus’ products to solve and prevent crimes. The names of the officials and the facilities were withheld in line with Securus’ obligation to protect the identities of their clients.
Smith said that the company had dedicated itself to innovation and releasing a new product and service to help their customers each week. The first comment was from an official who said that they were able to obtain information from phone calls to get a search warrant. The search warrant yielded positive results. An official was arrested for smuggling contraband into the facility. The official thanked the company and the staff for helping them to arrest the culprit.